Terms &
Conditions.

These terms set out the basis on which The Private House accepts bookings and delivers experiences.

Bookings

All bookings are subject to availability and written confirmation by The Private House. An enquiry does not create a confirmed booking until details and pricing have been agreed.

Pricing & Payment

Pricing is confirmed individually for each booking. Deposits or prepayment may be required to secure a date. Final payment timing will be confirmed as part of the booking process.

Changes & Cancellations

If you need to change or cancel a booking, contact The Private House as soon as possible. Any charges or retained deposits will depend on timing, third-party commitments, and work already scheduled.

Delivery

The Private House delivers chef-led experiences in private homes and rental properties across London through a trusted team working under one standard. Final format remains subject to suitability, availability, and operational requirements.

Client Responsibilities

  • Provide accurate booking information, including location, timing, guest numbers, and any relevant dietary details.
  • Provide a safe working environment and reasonable access to the property at the agreed time.
  • Inform The Private House promptly of anything that may affect delivery of the experience.

Liability

The Private House will use reasonable skill and care in arranging and delivering experiences. Liability is limited to the value of the booking, except where such limitation is not permitted by law.